Being True to the Ideals of Decentralization can Help Businesses Fight Coronavirus, says Bitfinex

ROAD TOWN, British Virgin Islands, March 18 2020, 9:00 AM UTC – Bitfinex, a state-of-the-art digital asset trading platform, has advocated that businesses adopt a decentralized model that promotes remote working as a means of adapting to the challenges presented by the coronavirus.

The blockchain space has a reputation for being at the forefront of new technologies. The sector is also innovative in developing new business models that are inclusive and contribute to a more diverse workforce, which includes working mothers and those with disabilities. Bitfinex’s decentralised business model — which was designed to serve a global pool of customers across different time zones — has shown optimal business performance amid recent market turmoil. This is in part because of a decentralised work structure.

Bitfinex’s business model allows specialist service providers based around the world to deploy their talents. The exchange leverages an expert workforce that has the skills, experience, and capacity to collaborate productively in remote environments. While the pandemic has caused severe disruption to businesses across the globe, it has had a minimal impact on Bitfinex’s ability to service its customers.

As a multilingual team in a variety of fields, including technology, finance and law, Bitfinex has fostered an ‘anti-fragile’ culture in which individuals are offered flexible working hours to meet business demands. Bitfinex’s culture encourages remote collaboration, with various workplace communication applications used to ensure that contractors keep in regular contact. Meanwhile, customer service personnel based across many different time zones are able to ensure the consistent delivery of an optimal customer service experience.

“We are resilient in these very challenging times,” said Claudia Lagorio, COO at Bitfinex. “Being already set up and trained to work remotely, our personnel’s productivity hasn’t been affected by COVID-19. From a personal point of view, it is a blessing to be able to deliver business as usual to our customers in a safe and secure environment. It helps us keep a sense of normalcy in this uncertain and volatile climate that we have never experienced before.”

Lagorio added that remote working has the additional benefits of enabling individuals to enjoy a better work-life balance. For example, working mothers are able to continue pursuing a career while attending to child care duties, and barriers are removed to those with disabilities. Furthermore, the opportunity to work for an innovative, global technology company is no longer restricted to those living in the major business hubs of developed economies.

“At Bitfinex, we work in a multicultural environment that promotes the exchange of knowledge and personal development, making it a great experience for everybody,” said Lagorio. “Thanks to technology, we have all the instruments to work and collaborate in real time without compromising quality, safety and security. Personnel attend periodic team building events where we meet in person and collaborate and socialize together. This helps to build relationships that last over time and makes daily work and interactions much smoother and more meaningful.”

Cementing its reputation as the most reliable, high-quality trading venue in the cryptocurrency space, Bitfinex has provided an impeccable service to its customers in recent weeks, which have seen cryptocurrency prices plummet. Notably, trading volumes of bitcoin and other cryptocurrencies on Bitfinex exceeded $2 billion during a 24-hour period in which the bitcoin price plunged 50 percent.

About Bitfinex

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital token traders and global liquidity providers. In addition to a suite of advanced trading features and charting tools, Bitfinex provides access to peer-to-peer financing, an OTC market and financed trading for a wide selection of digital assets. Bitfinex’s strategy focuses on providing unparalleled support, tools, and innovation for experienced traders and liquidity providers around the world. Visit Bitfinex to learn more.

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